Customer Satisfaction Survey

Please take a few moments to complete this satisfaction survey.

Email Address:

Session Name:

Session Date : (approximate date)

How did you find out about Myrtle Beach Photography? Referral Repeat Web Search Engine Brochure at the hotel Yellow Pages
Other:

Reservation Process

Was our web site informative and easy to navigate? Yes No, please explain:
How would you rate the customer service agent on helpfulness, in other words, a willingness to assist you? Excellent Poor Very Good Good Fair

Did you find the proofing process easy? Extremely Moderately Confusing
Were the packages easy to understand? Extremely Moderately Confusing
Did you receive your order in a timely manner? Yes No
If you answered no , or would like to comment, please explain:
How would you rate the customer service representative on being able to help you with your order fulfillment or resolve any issues with your order? Excellent Poor Very Good Good Fair
Please explain:

What, if anything, disappointed you about Myrtle Beach Photography? (if more than one, please explain). Reservation Process Image Quality Price Order Fulfillment Customer Service
Please explain:
Would you use our photography services in the future? Definitely Probably Not Sure Probably Not Definitely Not
Would you recommend Myrtle Beach Photography to friends or family? Definitely Probably Not Sure Probably Not Definitely Not