#1 Complaint ” Why can’t I have a high-resolution CD of my pictures if I paid you to take them?
As a photography studio owner, our number on concern is why can’t I own my pictures if I paid you to take them:
What most people don’t understand is that producing a quality photograph is not as simple as putting batteries in a camera, pointing the camera and clicking. Most photographers have camera equipment that runs in the thousands of dollars. Education, experience and other factors that took years to acquire went into that final photograph. That aside, let me take you through what goes into your photo-shoot.
Once a session has been booked, your photographer meets you at a designated location. In about 30-40 minutes, that photographer takes over 100 images. Your images are then brought back to the studio where someone painstakingly goes through each image to decide which photos can be presented to the client. This could take up to an hour. From there, the chosen images are then adjusted for printing. This process is long and arduous. If you are having a session on the beach, many times, there are people walking behind you, there is wind so hair is out of place, there is trash or trash cans in the shot. All of these things have to be fixed in order to create the family portrait that you finally choose. This takes many hours on the production end of things that the photographer has to do himself or the studio has to pay an expert to do. Now lets take those 100 photographs that we previously mentioned. Imagine having to correct every photograph so that the print will come out the way the client expects.
There are only two options here, one is to sell the images as is which would give the client for the most part, unusable images or correct every image which could take as much as 20 or more hours. Corrections are going to range from cropping every image, color correction, removing unwanted background clutter, fixing hair, eyeglass glare etc. Lastly, every printer and every monitor is calibrated to the individual photographers and their camera. Even the corrected photos will not print the same as they print on the photographers equipment. This opens up a whole new can of worms. The photographs the studio printed for you look completely different than the ones you had printed at the pharmacy or Walmart. It is impossible for a photographer to give you a quality CD that is worthy of their work.
Now, ask yourself, how much would you expect to pay for a finished product CD knowing all of the work that went into it. So as you can imagine, taking the professional equipment, the photographers professional experience, the post shoot work that goes into each photograph and the problems that can arise in printing, you can hopefully understand that so much more goes into your professional portrait than just copying the images out of the camera and burning them onto a CD. We love photographing your families and we love giving you the family portrait that you have always wanted. Just keep in mind, nothing is ever as easy as it seems.
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